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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Private, powerful, and purely simple. Effortlessly sync photos, stream 4K movies, and access your files from anywhere.
10Gbps High-Speed
Natural Language Search
3.6GHz | 6W TDP
4K@60Hz HDR
4K Video Workflow
Pro App Ecosystem
completely subscription-free.Save $3,000+ over 5 years.
completely subscription-free.Save $3,000+ over 5 years.
The Old Way (Renting)
completely subscription-free.Save $3,000+ over 5 years.
The Smart Way (Owning)
Go ahead, take that 4K video. With 76TB of space, UC250 backs up memories instantly. Clear your phone and keep capturing.
*Total capacity of 76TB: dual SATA 3.0 (30TB x2) and dual M.2 NVMe 2280(8TB x2). Drives sold separately.
Search your gallery as you remember it. From "kids playing in the snow" to a specific smile, UC250 understands your natural language to recall any memory—sorting faces, scenes, and trips in seconds.
On-Device AI Recognition
Leave the external drives behind. With UD Link, your UC250 appears as a local drive on your laptop—anywhere in the world. Access and edit files seamlessly, with no complicated setup required.
Moving terabytes of footage? The 2.5GbE port and USB 3.2 Gen 2 deliver lightning-fast speeds. Spend less time at the progress bar and more time in your creative flow.
2.5GbE LAN
USB 3.2 Gen2
Don’t let patchy Wi-Fi ruin movie night. Connect UC250 directly to your TV via HDMI 2.1 for a cinematic HDR experience and zero buffering. Your collection, organized in a stunning poster wall.
HDMI 2.1 Direct Play & 4K Decoding
HDMI cable and remote control sold separately.
Your private vault stays invisible to others. Drop videos and photos into Family Space for instant family sharing.
Multi-User Space Isolation
Performance shouldn’t be loud. With a suspended HDD mount and vertical thermal design, UC250 stays whisper-quiet at 24dB. A powerful presence that disappears into your home.
Drives may fail, but memories shouldn’t. UC250 supports RAID 0, 1, and UDR for the perfect balance of speed and safety. Pair with a UPS to safeguard against power loss—your history, always protected.
Endless Monthly Fees
Privacy & Security Risks
Internet Speed Limits
One-time Cost
Plug & Play
Intuitive by Design
Complex IT Setup
Dated Interface
High Entry Barrier
Endless Monthly Fees
Privacy & Security Risks
Internet Speed Limits
One-time Cost
Plug & Play
Intuitive by Design
Complex IT Setup
Dated Interface
High Entry Barrier
DOCKER COMPOSE Deploy complex apps with one click. MOBILE MANAGER Control Docker and VMs on-the-go. SMART SEARCH Fast mirror access and remote setup.
| Feature | Specification | Why It Matters |
|---|---|---|
| Efficient Core | Intel® Processor N150 (4 Cores / 3.6GHz / 6W TDP) | Run 24/7 worry-free. Negligible electricity costs. |
| Enterprise Storage | Native U.2 Support (Hybrid SATA/NVMe Bays) | Unlocks affordable Enterprise U.2 SSDs. Massive capacity & durability. |
| Faster Network | 2.5 Gigabit Ethernet (2.5GbE Port) | 2.5x Gigabit speed. Buffer-free 4K streaming & instant backups. |
| Whisper Quiet | 24dB Silent Operation (92mm Smart Fan) | Virtually inaudible. Perfect for bedrooms, dorms, or quiet offices. |
| Expandability | USB 3.2 Gen2 Type-C (10Gbps Interface) | 10Gbps high speed. Blazing fast backups to external SSDs. |
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